What is this document?

We value your privacy. This Privacy Statement describes how we will protect and handle the personal information that you provide to us through our web, mobile and related services. Among other things, the BlackHealthOnline Privacy Statement explains:

• The information we request at registration. That we do not use or share your Personally Identifiable Information, other than as described in our Privacy Statement
• How BlackHealthOnline protects your privacy when using our free service as well as BlackHealthOnline Premium Services (including Prime and Concierge)
• How we secure the information we collect by meeting or exceeding generally accepted industry standards and by using SSL encryption

Why should I read it?
When you sign up for or use BlackHealthOnline, you verify that you've read and agree to our Privacy Statement.

How does BlackHealthOnline treat privacy differently?

When we say we care about your privacy, we mean it. Privacy policies are important documents, but many people don't read them because they are long, confusing, and written in "legalese."

We've designed our Privacy Statement with you in mind, creating links to the most common questions about BlackHealthOnline and BlackHealthOnline Premium Services (including Prime and Concierge) and how these services work where privacy issues may be involved. Everything in written in plain, easy to understand language.

This Privacy Statement describes what information you can share with us, how that information is stored, how we use that information, and what information other members and doctors can see when they use BlackHealthOnline and BlackHealthOnline Prime.

In addition to this Privacy Statement, we've created a Privacy Constitution and User Bill of Rights that describes our core beliefs about privacy and your core rights as a user of our services. These documents are located on our Privacy and Secure Sharing page, which includes suggestions for how to share securely and anonymously on BlackHealthOnline.

Introduction

BlackHealthOnline and BlackHealthOnline Prime connect you with leading doctors, trusted health information, answers, and tips, and even virtual consultations, all designed to help you feel good and live a happier, healthier life.

By helping you find relevant and trusted medical information, and connecting you with the best doctors, BlackHealthOnline provides you with information to share with your doctor and to support your health decisions.

By connecting you with doctors in real time for virtual consults when you want health care, BlackHealthOnline Prime provides you with access to immediate care and advice (as appropriate for virtual consults), directly from your computer or mobile device.

By continuing to use BlackHealthOnline, you agree to this Privacy Statement and any updates to it. This means that if the Privacy Statement changes, you agree to these changes if you keep using BlackHealthOnline. When this policy is changed (other than for typographical corrections or minor changes that do not alter its meaning), we will update the "last modified" date at the top of the policy. We may provide a summary at the bottom of the policy, describing the types of changes made.

Do not use BlackHealthOnline or BlackHealthOnline Prime in the event of an emergency or for emergency care.

Privacy and Anonymity

Is BlackHealthOnline anonymous?
Your use of BlackHealthOnline is anonymous. Your Personally Identifiable Information (your real name, date of birth, email address and other such information) is not visible to others. Staying anonymous on BlackHealthOnline is easy - simply don't post personally identifiable information (such as your name) in your questions or other content visible to others.

Can others see the questions I have asked?
No. Your questions are anonymous. Only the questions, not your identity, are publicly visible.

Are BlackHealthOnline Premium Services anonymous?
Like an in-person patient-doctor interaction, BlackHealthOnline Prime and BlackHealthOnline Concierge are confidential but not anonymous services. When using Premium Services, some Profile information (including your real name and health information from your Profile) is visible to doctors with whom you enter into consults. Your personal contact information is never visible on BlackHealthOnline to other members or doctors.

Can others see my BlackHealthOnline Prime or Concierge consults?
No. Virtual Consults, just like an in-person doctor-patient visit, are private and confidential.

Security

Are BlackHealthOnline and BlackHealthOnline Premium Services safe and secure?
Yes. BlackHealthOnline and BlackHealthOnline Premium Services use bank-level security and encryption. We meet HIPAA security standards for all interactions subject to HIPAA security regulations. We use a variety of technologies and procedures to help protect the security of your personal information from unauthorized access, use, or disclosure. BlackHealthOnline also maintains standard physical and electronic procedural safeguards that limit access to your personal information to our employees (or people working on our behalf and under confidentiality agreements) who, through the course of standard business activities, need to access your personal information. BlackHealthOnline is a Business Associate of health care professionals under the federal health care privacy and security law known as HIPAA. Your personal information will be stored in a secure manner. Full access to the Apps is enabled only by usernames and passwords. You are fully and solely responsible for any and all use of the Apps using your username and password. We reserve the right to revoke or deactivate your username and password at any time.